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Privacy Policy

Lewis Living ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lewisliving.com (the "Site"), and use our services related to sourcing investment properties.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect personal information that can identify you, as well as non-personal information.

  • Personal Information: This includes information you voluntarily provide to us when you:

    • Register for an account or subscribe to our services (e.g., name, email address, phone number, password).

    • Inquire about specific properties or investment opportunities (e.g., investment preferences, financial capacity details you choose to share).

    • Communicate with us through contact forms, email, or phone.

    • Participate in surveys or promotions.

    • Upload documents or information relevant to your investment profile.

  • Non-Personal Information: This includes information that does not directly identify you but may be collected automatically when you access the Site:

    • Log Data: Information that your browser automatically sends whenever you visit our Site, such as your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

    • Device Information: Information about the device you use to access our Site, including hardware model, operating system and version, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services.

  • Match you with suitable investment properties based on your preferences and criteria.

  • Communicate with you regarding properties, investment opportunities, and service updates.

  • Process your inquiries and requests.

  • Personalize your experience on the Site.

  • Improve our Site, products, and services.

  • Analyze usage trends and monitor the effectiveness of our marketing efforts.

  • Detect, prevent, and address technical issues or fraudulent activity.

  • Comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information with your explicit consent, for example, when you express interest in a specific property, we may share your relevant contact details with the property owner, developer, or their authorized agents.

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, marketing services, customer service, and property management partners. These third parties are obligated to protect your information and may only use it for the purposes for which it was provided.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

    • Comply with a legal obligation.

    • Protect and defend the rights or property of Lewis Living.

    • Prevent or investigate possible wrongdoing in connection with the Service.

    • Protect the personal safety of users of the Service or the public.

    • Protect against legal liability.

  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including marketing, analytics, and research.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before responding to such requests.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contact@lewisliving.co.uk​

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